Store Policy...

ABOUT SHIPPING:

We use Canada Post to mail all our packages. We ship world wide. Most packages are sent with a tracking number, some countries in Europe may require extra shipping-we will inform you on extra shipping charges if there are any. (the average package shipped to Europe without tracking is $16.00- with tracking same package can cost upto $55.00) You ca request a refund before order ships !

 

 

RETURNS: we accept returns within 30 days. There is no restock fee buyer pays return shipping & refunds are issued MINUS SHIPPING.

Items must be returned unused with all garment tags attached.

 

 

ORDERS: Most orders mail within 3 days of purchase, at peak times of the year such as Christmas orders may be delayed !

Please order early to avoid delays !

 

 

PAYMENT METHODS: we accept all major credit cards & Paypal.

We do not take orders over the telephone, all orders are to be completed online. Please contact us if you require help completeing your order. All Funds in CAD

 

On your credit card statement you will see '' payment sent to cottage craft angora''

 

Please note: The mill is closed from JUNE 1st TO JUNE 30th.

Orders received will be mailed out in JULY in the order that they are received...Thank you !

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